15 Topics
10 Days
45 Sessions
Programme Overview
Training Description
Who Should Attend
- Team leaders and supervisors
- PMO professionals
- Business analysts and consultants
- Programme and project sponsors
- Professionals managing cross-functional teams
- Change and transformation managers
- Professionals responsible for stakeholder engagement
- Anyone seeking to strengthen communication and leadership skills in project environments
Session Objectives
- Master Advanced Communication Techniques
- Enhance Leadership Communication
- Manage Stakeholder Communication
- Implement Persuasion and Influence Strategies
- Develop Cross-Cultural Communication Skills
- Handle Difficult Conversations
- Adapt Communication to Different Situations
About the Course
Advanced Communication Skills for Project Managers is a practical and interactive training course designed to strengthen the communication capabilities required to lead projects successfully. Participants will learn how to communicate clearly, influence stakeholders, manage difficult conversations, resolve misunderstandings, and build stronger relationships across project teams.
The course focuses on advanced techniques for communicating with executives, clients, sponsors, team members, vendors, and other stakeholders. Participants will also explore persuasive communication, active listening, negotiation, conflict management, presentation skills, emotional intelligence, and communication strategies for complex and high-pressure project environments.
Curriculum & Topics
15 Topics | 45 Sessions
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Workshop 1.1:
Overview of communication theories and models
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Workshop 1.2:
The role of communication in project management
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Workshop 1.3:
Key communication skills for project success
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Workshop 2.1:
Leadership communication styles
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Workshop 2.2:
Building rapport and trust with stakeholders
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Workshop 2.3:
Communicating with clarity and authority
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Workshop 3.1:
The art of listening for understanding
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Workshop 3.2:
Techniques for improving listening skills
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Workshop 3.3:
Overcoming barriers to effective listening
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Workshop 4.1:
Understanding body language and its impact
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Workshop 4.2:
Using non-verbal cues to strengthen communication
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Workshop 4.3:
Reading and interpreting non-verbal signals
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Workshop 5.1:
Principles of negotiation and conflict resolution
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Workshop 5.2:
Persuasion techniques for successful negotiations
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Workshop 5.3:
Managing win-win situations in project negotiations
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Workshop 6.1:
Approaching sensitive and challenging discussions
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Workshop 6.2:
Delivering constructive feedback and performance reviews
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Workshop 6.3:
Handling emotional responses and maintaining professionalism
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Workshop 7.1:
Identifying sources of conflict in projects
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Workshop 7.2:
Conflict resolution styles and techniques
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Workshop 7.3:
Mediation strategies for project teams
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Workshop 8.1:
Techniques to influence stakeholders and decision-makers
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Workshop 8.2:
Building credibility and trust to enhance persuasion
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Workshop 8.3:
Ethical considerations in persuasion and influence
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Workshop 9.1:
Identifying and analyzing project stakeholders
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Workshop 9.2:
Tailoring communication for diverse stakeholder needs
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Workshop 9.3:
Managing stakeholder expectations and feedback
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Workshop 10.1:
Understanding and addressing cultural differences
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Workshop 10.2:
Adapting communication to diverse teams
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Workshop 10.3:
Managing cross-cultural project teams
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Workshop 11.1:
Communicating effectively during crises
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Workshop 11.2:
Handling project uncertainty and managing risk communication
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Workshop 11.3:
Keeping teams and stakeholders informed during disruptions
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Workshop 12.1:
Building effective communication channels within teams
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Workshop 12.2:
Fostering collaboration and teamwork
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Workshop 12.3:
Techniques for motivating and engaging project teams
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Workshop 13.1:
Crafting impactful presentations for diverse audiences
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Workshop 13.2:
Using visual aids and storytelling for better engagement
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Workshop 13.3:
Overcoming nervousness and improving public speaking confidence
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Workshop 14.1:
Leveraging technology for effective communication
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Workshop 14.2:
Managing virtual communication and remote teams
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Workshop 14.3:
Best practices for digital communication platforms
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Workshop 15.1:
Measuring communication effectiveness in projects
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Workshop 15.2:
Collecting feedback and refining communication strategies
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Workshop 15.3:
Continuous improvement techniques for communication skills
General Notes
- This course will be delivered by our experts and professionals in data analysis with vast experience. The workshop will be highly interactive
- Training manuals and additional reference materials are provided to the participants.
- Upon successful completion of this course, participants will be issued with a certificate.
- The training will be conducted by PB Institute of Research and Technology
- The training fee covers tuition fees, training materials, lunch and training venue. Accommodation and airport transfer are arranged for our participants upon request.
